Welcome to Stash loyalty, our in-house loyalty programme. What to know more about Stash and how you can get your hands on one of our loyalty cards? Have a read of the information below!
How do I get a Stash Loyalty card?
Just come in to your local venue and ask a member of staff. They’ll give you a card and you can start earning points straight away!
How do I earn points?
Just present your Stash card every time you make a purchase in one of our venues. For every dollar you spend you’ll earn 10% back. For example, a $10 spend will give you $1 on your card.
How do I redeem points?
You can start earning points as soon as you have a Stash Loyalty card, but to redeem them, you’ll need to register the card. To do this, just head to www.stashloyalty.co.nz and click on the link ‘Need to create an account? Register here’. You’ll be asked to enter your details and create a password for your account. Once you’ve completed this process, you’re ready to start redeeming!
Where can I use my Stash Loyalty card?
How do I check my points balance?
Once you’ve registered your card, you can return to the Stash Loyalty website, and login with your email and the password you created when you registered. This will take you to your Stash dashboard where you can see your transactions and points balance.
Do my points expire?
Yes, Stash points expire after 12 months
I’ve forgotten my password, how do I access my dashboard?
No problem, just click the ‘Forgot your password?’ link when you go to the login panel on the Stash Loyalty website and a password reset link will be sent to your email address. Please just follow the instructions in the email you receive.
I’ve lost my Stash Loyalty Card? What do I do?
Come in and let a staff member know at the bar. We’ll replace your Stash loyalty card and, if you had registered your original card, we’ll be able to transfer your points to your new card. Unfortunately we are unable to access points on unregistered cards.
I’ve heard of FrenzCard, is this the same thing?
No, FrenzCard was our old loyalty programme and Stash is our new and improved programme. Our venues will no longer accept FrenzCard from December 1st 2018. FrenzCard can still be used in other venues around the country if you wish to continue using it. However, if you want to redeem your points in our venues (The Paddington, Malt Public House, De Fontein Belgian Beer Café and De Post Belgian Beer Café), you will need to request to have your points transferred before December 1st. After this date they will no longer be redeemable at our venues.
Any more questions we haven’t answered? Just fire us an email on email@example.com. We’ll be only too happy to help!